Privacy Notice

ThingstodoinMadrid.com is committed to protecting the privacy and personal information of our website visitors and customers. This Privacy Notice outlines how we collect, use, disclose, and protect the personal data we obtain from individuals who interact with our website and avail themselves of our tour services.

Information We Collect

We may collect the following types of personal information: Name, contact details (email address, phone number, address), and payment information when you book a tour with us. Information you provide when you communicate with us through our website, email, or other means of contact. Website usage information such as IP addresses, browser type, referring pages, and access times, collected through cookies and similar technologies.

Use of Personal Information

We use the collected personal information for the following purposes: To provide the tour services you have booked and communicate with you regarding your reservation. To respond to your inquiries and provide customer support. To send you marketing communications and promotional offers if you have provided your consent. To improve our website, services, and customer experience.

Disclosure of Personal Information

We may share personal information with the following parties: Our trusted service providers who assist us in delivering our tours and related services. Legal and regulatory authorities when required by law or to protect our rights and interests.

Data Security

We implement appropriate technical and organizational measures to safeguard the personal information we collect and protect it against unauthorized access, loss, or misuse.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Your Rights

You have the right to access, rectify, and delete your personal information. You may also request the restriction of processing and object to the processing of your data for marketing purposes. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time. The latest version will be posted on our website, and the date of the last update will be indicated.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us at: ThingstodoinMadrid.comCancun México, +52 998 300 0040, reservaciones@thingstodoinmadrid.com. By using our website and availing yourself of our tour services, you acknowledge that you have read and understood this Privacy Notice and consent to the collection, use, and disclosure of your personal information as described herein.

Last updated: June 2023